Always easy working with Gem Mortgage I will continue to use Marlyne for all my housing transactions.
Clear instructions. Prompt response to emails.
Thank you for you help we so happy.
Jennifer makes the experience great. She will answer any and all questions. She is with you all the way start to finish. If you don't understand something she will walk you through it.
I recommend her to everyone I know and people I've just met looking for a lender. She is special and makes you feel like her only client.
Jennifer was amazing! Always professional and available to answer questions or address concerns. She made our experience a breeze!
Más comunicación con los clientes
I was amazed on how smoothly and quickly the process was handled in spite of the pandemic. We were able to do everything electronically!
Called Jennifer the first time. She gave me a list of things she needed and I faxed them to her and I spoke to her 2-3 times after she received items on list. There was no hassle and things were done in a timely manner and my home was re- financed very quickly. I highly recommend Jennifer Phelan .
Made everything super easy and exciting for my first home. Always good having someone you can truly trust for big steps like this!
Great to work with
Everything went as they said .I am really satisfied with the treatment. Thank you ! I recommend them for your mortage needs , by the way this my second time they help us , thanks
Jennifer has been great through out the loan approval process. She gave us options with regards to financing and explained the process to us. Great job!
Very personalized experience with Jennifer. She was easy to communicate with.
The only thing was that it took to long to close, other than that